1. Introduction
Clearwater Plumbing & Gas ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://cwater.com.au or engage our plumbing and gas services.We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

‍2. Information We Collect
‍We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information we collect may include:
‍Contact Details: Name, email address, phone number, and physical address (for service calls).
‍Service Details: Information regarding your plumbing or gas infrastructure necessary to provide quotes and services.
‍Payment Information: Billing address and payment details (processed securely; we do not store full credit card numbers).

‍3. How We Use Your Information
‍We use the information we collect for the following purposes:To provide and manage our plumbing and gas services.To communicate with you regarding appointments, quotes, and invoices.To improve our website and customer service.To comply with legal obligations and safety standards.

‍4. Disclosure of Your Information
‍We do not sell, trade, or rent your personal information to others. We may share information with:
‍Service Providers: Subcontractors or third-party service providers who assist us in our operations (e.g., accounting software, payment processors), subject to confidentiality agreements.
‍Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

‍5. Data Security
‍We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

‍6. Your Rights
‍You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. To exercise these rights, please contact us using the details below.

‍7. Cookies
‍Our website may use cookies to enhance your browsing experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

‍8. Changes to This Policy
‍We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

‍9. Contact Us
‍If you have questions or comments about this policy, you may contact us at:

‍Clearwater Plumbing & Gas
Location: Cairns, QLD, Australia
‍Email: admin@cwater.com.au
‍Phone: 0407 550 828